Frequently asked questions

These answers cover common setup questions. Use the linked guides for the checks relevant to your branch.

Does it work without internet?

After activation and setup, the cashier saves sales locally. Branch screens communicate over the LAN. Internet is needed for activation and cashier Sync with the console.

How many devices can I use?

The branch model supports a main cashier, sub cashiers and kitchen/notifier devices. Do not assume an unlimited commercial allowance; confirm your subscription's device terms before expanding.

Can I use my printer?

Supported connection types include network, installed Windows printers, serial, Bluetooth and Android USB. Compatibility depends on the printer, platform and connection; test your actual hardware.

Can receipts be Arabic?

Yes. Receipt settings offer Arabic, English or both. Sync and print a test with your actual item names.

How do I keep data safe?

Use individual PINs, appropriate roles and protected device access. Sync regularly. Unsynced work can exist only on the device, so preserve it before resetting or replacing anything.

What should I check first?

1. Verify activation and branch.
2. Check date/time and local network.
3. Sync and test one order.

Read first-day setup, printers and Sync.