Use the customer's phone as a pager

The phone pager rings when an order becomes ready while its tracking page is open. It works over restaurant Wi-Fi, rather than sending an SMS or internet push.

Use the pager

1. Scan the table code or a take-away receipt's tracking QR.
2. Join the restaurant Wi-Fi.
3. Open the tracking page and tap its sound-enabling prompt if shown.
4. Keep the page open and phone awake while waiting.
5. When ready, tap Coming; the page's Arabic button is جاي 🏃.
6. Collect the order from the pickup point.

The ring repeats until acknowledged or stopped. Coming tells staff the customer is on the way; it does not itself complete pickup.

Receipt tracking QR must be enabled in Customer Messages.

Keep the activated devices on the same reachable branch network. Internet access is needed for activation and cashier Sync; local orders and display updates use the LAN. Check the selected branch, network connection and saved device identity before resetting anything. Preserve unsynced data when investigating a connection problem.

See message settings and notifier screen.