Create a gift card product

A gift card product is the menu item used to sell stored credit. Set up its value and availability separately from ordinary food and drink products.

Create the product

1. Open Menu › Gift Cards and choose the create action.
2. Enter the name, category and SKU.
3. Choose Fixed Price for a set value or Open Value when staff will enter the amount.
4. Enter the value required by the pricing method and save.
5. Review Inactive In Branches and the groups that should contain the product.
6. Sync the cashier and check that staff can identify it.

At the till

Selling the product requires the card number and the applicable value. Keep the card's identity accurate so later redemption uses the intended stored credit.

Do not use a food product as a substitute for a gift card product: its reporting and discount behaviour differ. Before a real sale, review who may sell and redeem gift cards.

See gift card use, payment methods and refund rules.