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Sell and redeem gift card credit

Gift cards hold credit that can be sold and later used as payment. The menu product defines the value sold; the card number identifies the credit being used.

Updated: 2026-11-10Open in the console

Gift cards hold credit that can be sold and later used as payment. The menu product defines the value sold; the card number identifies the credit being used.

Sell and redeem

  1. Create an active gift card product and Sync the cashier.
  2. Select it at the till and enter the card number and value as required.
  3. Collect payment for the gift card sale.
  4. On a later eligible order, choose the Gift Card payment method.
  5. Enter the card number and review the amount paid from its balance.

Gift card sales must be paid in one go rather than kept as partially paid running tabs.

A gift card cannot be returned through the normal item refund flow. Review the original order's supported void action if a sale must be corrected.

Review the Gift Cards business report after Sync.

After saving, tap Sync on the cashier before testing the rule. Use a representative order and check the final total, eligible products and selected customer. Gift card lines are stored credit: they do not receive discounts and do not form the base for charges. Review the result before wider use.

See gift card products and payments.

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