Manage activated devices and access
Devices records identify branch apps and hardware. App devices show activation and last-seen status; printers and drawers use their configured hardware status.
Devices records identify branch apps and hardware. App devices show activation and last-seen status; printers and drawers use their configured hardware status.
Review devices
- Open Manage › Devices.
- Filter by device type and select the record.
- Check branch, type, device code and configured status.
- Review activation and last-seen information for tills and screens.
- Edit the record's status to deactivate a device that should no longer have access, or use the supported deletion workflow.
Online means recently seen, not a continuous guarantee that the screen is reachable now. Offline devices may still hold local data.
Before replacing or deactivating a till, upload its unsynced work where possible. Reusing its activation code on another device can replace the old identity.
Device access changes must reach branch trust data; an isolated offline device is not instantly contacted.
Save the changes and tap Sync on the main cashier before checking the branch apps. The console and the till can show different settings until that exchange completes. Check the branch and signed-in user's role if an action or record is missing, and test the changed setting before busy service.
See activation and multiple tills.
Still need help?
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