Configure service and other charges

Charges add an amount or percentage to eligible orders. Configure their branches, order types and tax separately from discounts.

Create a charge

1. Open Manage › Charges and create a charge.
2. Enter its name and choose Amount or Percentage.
3. Set the value, or enable Is Open Value if staff should enter it.
4. Select eligible order types and tax group.
5. Review Apply Automatically and assigned branches.
6. Save, Sync and check an example order.

A charge can appear in the cashier's Add charge choices when applicable. Check the final tax and total as well as the charge label.

Do not use a charge to hide an incorrectly configured product price.

Save the changes and tap Sync on the main cashier before checking the branch apps. The console and the till can show different settings until that exchange completes. Check the branch and signed-in user's role if an action or record is missing, and test the changed setting before busy service.

See tax groups and new orders.