Activate a branch device
Activation links an installed app to a device record in your account. The record supplies the branch, device name and access level, so create the correct type before entering its code.
Activation links an installed app to a device record in your account. The record supplies the branch, device name and access level, so create the correct type before entering its code.
Activate the device
- Open Manage › Devices and choose Create Device.
- Enter a name, select the branch and choose Cashier, Sub Cashier, KDS or Notifier, as appropriate.
- Save and find the device code shown for that record.
- Open the corresponding app with an internet connection.
- Enter Account number and Device code, then choose its activation button.
- Check the displayed branch and device name. On the cashier, complete Sync to obtain branch data.
After activation
Connect all branch devices to the same local network. Kitchen and notifier devices are discovered locally using their activated identity; they do not need a separate cloud login for every order.
Use a separate device record for each installed device. Activating the same code on another device can replace the earlier device's access.
If activation fails, check the account number, code, type and date/time before trying again.
See device management, PIN sign-in and network troubleshooting.
Still need help?
Our support team is here. Tell us what happened and which branch.