Use the notification bell
The notification bell shows events that need attention, such as low stock, reservations and inventory counts waiting for approval. Notification rules and user access determine which events are relevant to your team.
The notification bell shows events that need attention, such as low stock, reservations and inventory counts waiting for approval. Notification rules and user access determine which events are relevant to your team.
Review an alert
- Open the bell in the console header.
- Read the alert title, message and time.
- Select an alert to open its related record when a target is available.
- Review the record and take the appropriate action.
- Use Mark all as read after reviewing the remaining notifications.
Opening an alert marks it as read. Reading a notification does not approve a count, receive stock or resolve the underlying event; do that on the record itself.
Configure notifications
Use Manage › Notifications to review the available rule triggers, roles and branches. User notification preferences are also available from a user's detail page.
For stock warnings, first check the item's minimum and maximum levels and the affected branch. An alert is a prompt to investigate, not an instruction to change quantities.
Till sales must sync before they can affect cloud stock alerts. A missing alert should be checked alongside the rule, permissions and current data.
Read stock levels, inventory counts and users.
Still need help?
Our support team is here. Tell us what happened and which branch.