Review business operations reports
Business Reports cover activity beyond product sales, including taxes, tips, customer ratings, gift cards and cash operations. Use them to investigate a specific operating question.
Business Reports cover activity beyond product sales, including taxes, tips, customer ratings, gift cards and cash operations. Use them to investigate a specific operating question.
Review a topic
- Open Reports › Business Reports.
- Choose the relevant tile.
- Set branch and dates.
- Review available details and totals.
- Compare with the original order, shift or drawer operation when needed.
Available topics include Business Days, Shifts, Tills, Drawer Operations, Voids & Returns and Activity Log. Visibility depends on the report and your permissions.
Customer ratings arrive after cashier Sync. A recent phone review can be visible locally before it appears in the console report.
Gift card credit and tips have their own meaning; do not automatically add every report total to sales revenue.
Check the selected branch and dates before comparing figures with another page. Recent till activity appears only after a successful cashier Sync. Keep the same filters when exporting or checking a related report, and read any notice about missing historical data before using the figures to explain a difference.
Read ratings and gift cards.
Still need help?
Our support team is here. Tell us what happened and which branch.