Edit, join and split open orders
Open orders can be reviewed and changed using the actions permitted for their state and your role. Orders opened by others and online orders have additional editing controls.
Open orders can be reviewed and changed using the actions permitted for their state and your role. Orders opened by others and online orders have additional editing controls.
Work with an open order
- Open Orders and select the order.
- Choose Edit to load its items into the cart.
- Adjust eligible items, notes or table assignment and save.
- Use Join Order to combine eligible active orders.
- Use Split Order to move selected items and quantities into a new order.
- Use Print Check for an unpaid bill.
A table transfer changes the table association; changing the owner assigns responsibility to another employee.
Paid running tabs cannot be joined or split. Use their original till for supported changes and close them before returning items.
Editing kitchen-sent items needs its own authority.
The cashier keeps local activity on the device. Tap Sync to upload changes and receive console updates; local branch communication uses the shop network. Check the order number and status before repeating a money or order action. If a result is unclear, inspect the saved order before trying again.
Still need help?
Our support team is here. Tell us what happened and which branch.